Shipping Policy

All over Australia Shipping:

FREE Shipping without transit insurance is available on online orders over $150* excl. GST(Total order weight must be less than 10KG) to anywhere in Australia!

 If your order is above $150 (Ex.GST) and is in the category of bulky goods (Products that have a weight of more than 10kg or are considered bulky packaging); the freight charge will be applicable as per the rates supplied by Australia Post/Freight Forwarder. We will ship your order to you quickly and efficiently but in no circumstance will we be liable to compensate the customer for re-delivery, non-delivery, or late delivery. If the parcel is returned to the sender for any reason, re-shipping charges will be invoiced and must be paid in advance by the customer for that particular order. 

Shipping on Purchase Orders:

For any Purchase Order raised, standard shipping charges ($23.95 ex GST) will be applicable for orders under 10kg of Volumetric/Actual Weight. For orders above 10kg volumetric/actual weight, the customer will be invoiced for excessive weight shipping charges prior to the order dispatch.

Pick-Up Charges: No charges apply on local pickup. If you do decide to pick it up personally from our warehouse please pre-arrange the appointment.

Sometimes, we may need to apply a shipping surcharge to large or fragile items, especially to remote, or non-urban locations. You will be contacted by us for confirmation if this additional charge is applicable to you. If for any reason, you decide to cancel the order after the order is Picked and Packed, the restocking fee of 20% will apply. 

PLEASE NOTE: WE DO NOT SHIP ORDERS TO P.O. BOXES OR PARCEL LOCKERS. 

INTERNATIONAL SHIPPING (Outside Australia)

THE FREE SHIPPING POLICY WILL NOT BE APPLICABLE TO INTERNATIONAL ORDERS.

The shipping charges will be charged and calculated as per the items' weight/postcode by Australia Post.